Bajimar Privacy Policy

1. Information Collection

1.1 Information We Collect

When you register and use services at bajimar, we collect various types of information. This information helps verify your identity, secure your account, and improve service quality. We collect only necessary information and do not request unnecessary data.

Personal identification information:

• Full Name (in Bangla and English)
• Date of Birth (for age verification)
• National ID or Passport Number
• Phone number (for OTP verification)
• Email Address (for contact)
• Current and permanent address

Financial Information:

• Mobile Banking Account Number
• Bank account details
• Payment Method Preferences
• Transaction history and records
• Deposit and Withdrawal Amounts

Technical and Usage Information:

• IP Address and Device ID
• Browser type and version
• Operating System Information
• Login times and session data
• Betting patterns and game preferences
• Page view and click data

1.2 Methods of Information Collection

We collect information in three main ways:

1. Directly from you: Through registration forms, KYC document submission, profile updates, and communication with customer support.
2. Automatically: Through cookies, log files, and tracking technologies when you use bajimar.
3. From third parties: From payment processors, identity verification services, and fraud prevention systems.

2. Use of Information

2.1 Why We Use Your Information

Bajimar uses your personal information for various legitimate and necessary purposes:

2.2 Marketing and Promotions

With your consent, we may send you emails, SMS, or push notifications about bajimar's special offers, bonuses, promotions, and new games. You can opt out of these communications at any time using the unsubscribe link in each message or by changing preferences in your account settings.

2.3 Data Analysis and Personalization

By analyzing your gaming patterns and preferences, we recommend the most relevant games, odds, and promotions for you. This personalization makes your experience more enjoyable and efficient. However, you can turn off this feature if you wish.

3. Data Security

3.1 Our Security Measures

Bajimar uses industry-leading technology and protocols to protect your personal information. We have implemented multiple layers of security to prevent data breaches, hacking, and unauthorized access.

Technical Security:

• SSL/TLS Encryption: All data transmission is secured with 256-bit SSL encryption.
• Data Encryption: Stored data is protected with strong encryption algorithms.
• Firewall Protection: Advanced firewall system prevents unauthorized access.
• Regular security audits: Tested by third-party cybersecurity experts.
• DDoS Protection: Protection against Distributed Denial of Service attacks.

Administrative Security:

• Limited employee access - only authorized personnel can view data
• Strict confidentiality agreements and training
• Regular access log review and monitoring
• Incident Response Plan and Rapid Response Team

3.2 Password and Account Security

Use a strong and unique password to keep your account secure. We recommend:

• Password of at least 8 characters, mixing uppercase and lowercase letters, numbers, and special characters
• Do not use passwords from other websites on bajimar
• Change passwords regularly (every 3-6 months)
• Enable Two-Factor Authentication (2FA) for extra security
• Never share your password with anyone, not even with bajimar support

3.3 Data Retention Policy

We retain your personal information only as long as necessary. Typically, while your account is active and after it closes 5 years up to (for legal obligations). After this period, data is securely deleted or anonymized.

4. Cookies and Tracking

4.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device when you visit bajimar. These cookies help us remember your preferences, personalize your experience, and improve site performance.

Types of cookies we use:

4.2 Cookie Management and Control

You can block, delete, or manage cookies at any time from your browser settings. However, keep in mind that blocking certain cookies may prevent some bajimar features from working properly. Without essential cookies, you will not be able to log in and access your account.

To manage cookies:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

4.3 Third-Party Tracking

We use Google Analytics and other analytics tools to understand site traffic and user behavior. These third-party services may set their own cookies. You can opt out of this tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Information Sharing

5.1 Who We Share Information With

Bajimar places the highest importance on your privacy. We share your information with third parties only in the following limited circumstances and when necessary:

Payment Processors:

To process deposits and withdrawals, we must share necessary financial information with our payment partners (Mobile Banking, banks, card processors). These partners comply with strict security standards and use data only to complete transactions.

Identity verification services:

We use third-party verification services for KYC and age verification. These services verify your identity documents and help prevent fraud. They use data solely for verification purposes and nothing else.

Regulatory and law enforcement agencies:

In cases of legal obligation, court orders, or government requests, we may share your information with relevant authorities. This may be for fraud investigation, money laundering prevention, and other legal requirements.

Service providers:

We share limited information with our website hosting, email service, customer support system, and data analytics providers. All these partners are bound by strict confidentiality agreements and process data only according to our instructions.

5.2 What We Don't Do

5.3 International Data Transfer

Our servers and some service providers may be located outside Bangladesh. In such cases, your data may be transferred to another country. However, we ensure that data protection standards (such as GDPR-equivalent measures) are maintained. Wherever your information goes, the same level of security applies.

6. Your Rights

6.1 Your Data Rights

You have complete control and rights over your personal information at bajimar. We follow international data protection standards and provide you with the following rights:

6.2 How to Exercise Your Rights

Follow these steps to exercise your data rights:

1. Account Settings: Log in to your bajimar account and go to the "Privacy Settings" or "My Data" section.
2. Email Request: [email protected] Send a detailed request to, mentioning your name and account email.
3. Customer Support: Contact us via 24/7 live chat and submit your request.
4. Written request: In serious or complex cases, you may send a written request to our registered office address.

After we receive your request 30 days we will respond within. For complex requests, this period may be extended up to 60 days, but we will notify you in advance.

6.3 Right to File a Complaint

If you believe bajimar has violated your privacy rights, you may:

• Contact us directly first - we are committed to resolving issues
• You can file a complaint with the Information Commission of Bangladesh
• You may file a complaint with the relevant data protection authority
• You may seek legal advice and take legal action if necessary

Special circumstances and additional information

Children's privacy

Bajimar is not for anyone under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has registered on our site, we will immediately delete that account and all associated data.

Responsible Gaming and Data

By monitoring your gaming behavior, we can identify problematic gambling patterns. In such cases, we may send warnings and recommend self-exclusion options for your protection. This processing is done to protect your interests and Responsible Gaming Policy Part.

Business transactions

If bajimar is merged, acquired, or sells assets, your personal information may be part of the transferred assets. In such cases, we will notify you in advance and ensure your data receives the same level of protection.

Changes and Updates

This Privacy Policy may be updated from time to time due to new services, technology, or legal requirements. If significant changes occur, we will notify you via email and website notice. Continuing to use bajimar after updates means you accept the new policy.

Contact and support

Contact us for any questions, concerns, or requests about the Privacy Policy or your personal information:

We take your privacy and security seriously. Your information is secure at bajimar and your rights are respected. Play with us in trust and transparency.